For referrers

Referring a client to Axis

Axis accepts referrals from GPs, psychiatrists, allied health clinicians, case managers and other professionals. Brent Munro, an endorsed Clinical Psychologist with over 17 years of experience, personally provides assessment and therapy. Referral and funding arrangements depend on the pathway.

Referral focus

Common referral concerns

These examples can help identify a useful referral. Brent makes a clinical assessment with the person rather than treating a label alone.

Adults under sustained pressure

Professionals who are still functioning at work while anxiety, perfectionism, exhaustion or relationship strain take a growing toll.

Psychology for professionals

Trauma and longstanding patterns

Current or earlier trauma, persistent self-criticism or repeated difficulties in emotion regulation and relationships.

Trauma therapy

Illness and health adjustment

Cancer, serious illness or pain affecting identity, relationships, work and everyday life.

Health and pain

A useful referral

What to include in a referral

For Open Arms enquiries, include the current provider and referral pathway, plus funding and communication requirements. The general clinical referral checklist below applies to other referral pathways.

  • 01
    Reason for referralThe presenting concern, its impact and the specific help being requested.
  • 02
    Relevant historyKey diagnoses, treatment, medication, medical factors and previous response to care.
  • 03
    Current risk and supportsKnown safety concerns, protective factors and other clinicians or services involved.
  • 04
    Practical contextFunding, referral validity, expected communication, preferred format and any access needs.

Referral pathways

Referral and funding options

Choose the pathway closest to the referral. Each page explains the referral route and what to include with the first contact.

GP referrals

Medicare and private referrals for adults, professionals, children and young people.

View pathway

WA Police referrals

Serving officers and police staff can book directly for 12 fully funded sessions, with no referral or prior approval required.

View pathway

Veterans and Open Arms

Eligible ADF members, former members and family members can access funded support through Open Arms.

View pathway

Child protection and funded youth

Therapy referrals with consent, funding, care-team and reporting roles made clear.

View pathway

Legal and community

Therapy and carefully bounded factual communication during legal or service involvement.

View pathway

Workplace and other funded services

Occupational, EAP, insurer and agency referrals with clear role and approval information.

View pathway

Referral guides and forms

Use the quick sheet for routine referrals, the master pack for a clinical overview, or the organisational guide for funded and agency referrals. You can use the fillable form or your usual signed referral letter. Referrals and supporting documents can be emailed directly to info@axispsych.com.au. Where available, use your organisation's secure email system.

What happens after a referral

Referrals, mental health treatment plans and relevant supporting documents can be sent to info@axispsych.com.au. Include the client's contact details, referral purpose, relevant clinical context and your contact details. Axis acknowledges receipt within one business day. It then checks the referral and contacts the client or referrer about the next step. If you need to confirm whether the client has booked, please ask. Information about a patient is shared only where there is an appropriate clinical and privacy basis.

Please do not use the website for emergencies.

If there is immediate danger, call 000. For mental health crisis support in Perth, the Mental Health Emergency Response Line is available on 1300 555 788. Lifeline is available on 13 11 14.

Communication with referrers

Brent provides required referral reports, including a written report after each Better Access course and when treatment ends early. Further communication follows the clinical purpose, consent, legal duties and agreed funding arrangements.

Shared care

Communication can support coordinated care, medication review, risk management and clarity about each professional’s role.

Third parties

Where a funder, employer or agency is involved, the requested role and reporting expectations are clarified before work begins.

Common questions

Referral and communication.

Can a client contact Axis before the referral is sent?

Yes. A prospective client can contact Axis directly to begin arranging the appointment before documents are transferred.

Will the referrer receive updates?

Brent provides the reports required by the applicable referral pathway, including Better Access course and discontinuation reports. Other communication is guided by clinical need, consent and the agreed purpose.

Can Axis accept urgent or crisis referrals?

Axis is not an emergency or after-hours crisis service. Immediate danger requires 000. Urgent mental health support should be directed to an appropriate crisis or acute service.

When will a professional referral be acknowledged?

Axis acknowledges receipt of professional referrals within one business day. It then checks the referral and contacts the client or referrer about the next step.

Professional referral

Email the referral and supporting documents to Axis.

Email the details for the relevant referral pathway to info@axispsych.com.au. For Open Arms, include the current provider, referral pathway, funding and communication requirements. Axis acknowledges receipt within one business day, then contacts the client or referrer about the next step.