GP referrals
Medicare and private referrals for adults, professionals, children and young people.
View pathwayFor referrers
A clear referral pathway, with direct clinical communication.
Information for GPs, psychiatrists, paediatricians, allied health clinicians, case managers and other professionals considering Axis for a client.
A useful referral
Enough information to understand the task, without losing the person.
- 01Reason for referralThe presenting concern, its impact and the specific help being requested.
- 02Relevant historyKey diagnoses, treatment, medication, medical factors and previous response to care.
- 03Current risk and supportsKnown safety concerns, protective factors and other clinicians or services involved.
- 04Practical contextFunding, referral validity, expected communication, preferred format and any access needs.
Referral pathways
Different funding and service contexts need different first steps.
Choose the pathway closest to the referral. Each page explains the referral route and what to include with the first contact.
WA Police
All WA Police members can contact Axis directly for funded psychology sessions.
View pathwayVeterans and Open Arms
Eligible ADF members, former members and family members can access funded support through Open Arms.
View pathwayChild protection and funded youth
Therapy referrals with consent, funding, care-team and reporting roles made clear.
View pathwayLegal and community
Therapy and carefully bounded factual communication during legal or service involvement.
View pathwayWorkplace and other funded services
Occupational, EAP, insurer and agency referrals with clear role and approval information.
View pathwayPractical downloads
Referral information that can sit beside the clinical workflow.
Use the concise guide or blank form. Referrals and supporting documents can be emailed directly to info@axispsych.com.au. Where available, use your organisation's secure email system.
Email referrals
Send the referral directly to Axis.
Referrals, mental health treatment plans and relevant supporting documents can be sent to info@axispsych.com.au. Include the client's contact details, referral purpose, relevant clinical context and your contact details. Axis will acknowledge the referral and contact the client or referrer to arrange the appointment.
Please do not use the website for emergencies.
If there is immediate danger, call 000. For mental health crisis support in Perth, the Mental Health Emergency Response Line is available on 1300 555 788. Lifeline is available on 13 11 14.
Communication
Relevant, proportionate and connected to the clinical purpose.
Brent communicates directly with referrers when clinically indicated and consistent with consent, legal duties and any agreed funding arrangement. Reports are not treated as an automatic by-product of therapy.
Shared care
Communication can support coordinated care, medication review, risk management and clarity about each professional’s role.
Third parties
Where a funder, employer or agency is involved, the requested role and reporting expectations are clarified before work begins.
Common questions
Referral and communication.
Can a client contact Axis before the referral is sent?
Yes. A prospective client can contact Axis directly to choose an appointment format and begin arranging the appointment before documents are transferred.
Will the referrer receive updates?
Communication is guided by the referral purpose, clinical need, consent and any funding requirements. Brent clarifies this with the client and referrer rather than assuming a standard reporting arrangement.
Can Axis accept urgent or crisis referrals?
Axis is not an emergency or after-hours crisis service. Immediate danger requires 000. Urgent mental health support should be directed to an appropriate crisis or acute service.
When will a professional referral be acknowledged?
Axis acknowledges professional referrals after they are received and contacts the client or referrer to arrange the next step.
Professional referral
Email the referral and supporting documents to Axis.
Send the referral purpose, relevant clinical information, funding source and referrer details to info@axispsych.com.au. Axis will acknowledge receipt and contact the client or referrer to arrange the appointment.
Email a referral